Incidents | IBCC Incidents reported on status page for IBCC https://status.ibcc.sa/ https://d1lppblt9t2x15.cloudfront.net/logos/40ddbe393a9396823d394e0687300cad.png Incidents | IBCC https://status.ibcc.sa/ en UPS Service temporarily unavailable https://status.ibcc.sa/incident/840869 Mon, 09 Mar 2026 12:20:00 -0000 https://status.ibcc.sa/incident/840869#8d13dac87479a66bfe72a490bc1d20787d50f35d90cfd0db1448ec46fd34fa57 Work is underway to restore the UPS Service following the outage affecting our infrastructure partner in the Middle East region. We are monitoring recovery efforts and will share further updates as they become available. UPS Service Records went down https://status.ibcc.sa/ Thu, 05 Mar 2026 03:55:11 +0000 https://status.ibcc.sa/#b427a9820a0d695f92561ee44d0f1ffff1593d2a29d7c353c28bac72c9ada5d7 UPS Service Records went down UPS Service temporarily unavailable https://status.ibcc.sa/incident/840869 Sun, 01 Mar 2026 12:51:00 -0000 https://status.ibcc.sa/incident/840869#8af50535991629b43a7278cbbb8fc3e0e006ccb50434310d28995570be02f426 UPS Service is currently unavailable due to an outage affecting one of our infrastructure partners in the Middle East region after a missile strike impacted the data center facility, resulting in the site being taken offline. We are monitoring the situation and working with the partner as recovery efforts continue. Further updates will be provided as more information becomes available. Authentication Systems Maintenance https://status.ibcc.sa/incident/825541 Mon, 16 Feb 2026 19:00:00 -0000 https://status.ibcc.sa/incident/825541#e21463aefe03343f72a15013eb557a6285f443899cea6304de3179ecaf72474e We will be performing scheduled maintenance on our external authentication systems. During this maintenance window, dashboard access may be temporarily unavailable for a small percentage of users. Core platform services will remain operational. We will provide updates as necessary. IBCC API Experiencing Service Degradation https://status.ibcc.sa/incident/823783 Thu, 12 Feb 2026 04:34:00 -0000 https://status.ibcc.sa/incident/823783#7b1cd5f13e3c6fec264ad5feba099d4473f44bee30f6d6fdf88795cb6e3c11b8 IBCC API services are operating normally. The disruption was caused by internal changes during deployment of a new API component. The configuration has been corrected and stability has been restored. This incident is considered resolved. IBCC API Experiencing Service Degradation https://status.ibcc.sa/incident/823783 Thu, 12 Feb 2026 04:27:00 -0000 https://status.ibcc.sa/incident/823783#375d6126f371d71352129f3c69b3a558d7e6fa16704ad3301e2fc643f125b0ff A fix has been implemented and services are returning to normal operation. We are continuing to monitor performance to ensure stability. IBCC API recovered https://status.ibcc.sa/ Thu, 12 Feb 2026 04:26:45 +0000 https://status.ibcc.sa/#ee133e7342bbcd04a4501454d5999cf63ab76507334bbecac6083e55fe66400e IBCC API recovered IBCC API Experiencing Service Degradation https://status.ibcc.sa/incident/823783 Thu, 12 Feb 2026 04:26:00 -0000 https://status.ibcc.sa/incident/823783#33b502af634b27173dd75905e57a1afb3527e81277defcb2656262bf6d8e90ba We have deployed changes to address the issue and are observing recovery across API endpoints. Some users may continue to experience intermittent errors as remediation completes. IBCC API Experiencing Service Degradation https://status.ibcc.sa/incident/823783 Thu, 12 Feb 2026 04:22:00 -0000 https://status.ibcc.sa/incident/823783#77e706c694c794cd1a71d6cafb60ab75502194b01c8929e455dcb3d880a49613 The issue has been identified and a fix is being implemented. IBCC API Experiencing Service Degradation https://status.ibcc.sa/incident/823783 Thu, 12 Feb 2026 04:16:00 -0000 https://status.ibcc.sa/incident/823783#bbdf4532d0a9d494bf22245348148b1e7e400e61bf46d05372bde5a3272d4992 IBCC API is experiencing service degradation. Some requests may be failing or returning elevated error rates. We are actively investigating the issue and working to restore full service. Further updates will be provided shortly. IBCC API went down https://status.ibcc.sa/ Thu, 12 Feb 2026 04:08:55 +0000 https://status.ibcc.sa/#ee133e7342bbcd04a4501454d5999cf63ab76507334bbecac6083e55fe66400e IBCC API went down UPS Service Records maintenance https://status.ibcc.sa/incident/814123 Mon, 02 Feb 2026 15:33:18 -0000 https://status.ibcc.sa/incident/814123#6ce4b7bdb2bc20952715cdf9cd690a1f03f4a15e1595a9cb350e4d8c0db9d532 Maintenance completed UPS Service Records maintenance https://status.ibcc.sa/incident/814123 Thu, 29 Jan 2026 12:00:00 -0000 https://status.ibcc.sa/incident/814123#b2dbc5974d199f6d4f2ca064aba625d49c59409a64966bb6f213760399ca0e48 We are performing scheduled maintenance on the UPS Service Records system, including platform upgrades and the rollout of new features. The service will remain available during the maintenance window. Some users may experience slower response times or brief delays while the work is in progress. No action is required from users. We will provide updates if needed.